Privacy Policy

Last Updated: March 11, 2026

Overview

This Privacy Policy describes how Simpson Executive Coaching (“we,” “our,” or “us”) collects, uses, protects, and discloses information when you interact with our services, including when you opt in to receive SMS text messages.

Information We Collect

We collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and mailing address
  • Business Information: Company name, job title, industry, and organizational details
  • Communication Preferences: Your consent to receive SMS messages, preferred communication methods
  • Interaction Data: Information about your use of our services, website visits, and engagement with our communications

How We Collect Information

We collect information through the following methods:

  • Website forms where you voluntarily enter your phone number and contact details
  • In-person consultations and business meetings
  • Email and phone communications
  • Service enrollment and registration processes
  • Business cards exchanged at professional events

How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: To provide executive coaching, business development consulting, and related professional services
  • SMS Communications: To send appointment reminders, service updates, business development resources, and occasional promotional messages related to our coaching and consulting services
  • Client Support: To respond to your inquiries, provide customer support, and communicate about our services
  • Service Improvement: To understand how clients use our services and improve our offerings
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

SMS Text Messaging Program

Consent and Opt-In

By submitting your phone number through our website contact form at https://simpsonexecutivecoaching.com/contact-me/, you provide explicit consent to receive SMS text messages from Simpson Executive Coaching. These messages may include:

  • Appointment reminders and scheduling confirmations
  • Service updates and business coaching resources
  • Occasional promotional messages about our executive coaching and business development services
  • Customer care and support communications

Message frequency varies based on your engagement with our services. Message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions

You have the right to stop receiving SMS messages from us at any time. To opt out:

  • Reply STOP, UNSUBSCRIBE, or OUT to any text message you receive from us
  • Contact us directly at the email or phone number provided in the Contact section below

Upon receiving your opt-out request, we will promptly remove your phone number from our SMS messaging list and send you a confirmation message. You will no longer receive SMS messages from Simpson Executive Coaching unless you opt in again.

For assistance with our SMS program, reply HELP to any message or contact us using the information in the Contact section.

Data Sharing and Third Parties

Critical SMS Opt-In Data Protection

We do not sell, rent, trade, or share your SMS opt-in data or phone number with third parties for their marketing purposes. Your SMS consent and phone number are used exclusively by Simpson Executive Coaching to communicate with you about our services.

Limited Service Provider Sharing

We may share your information only with trusted service providers who assist us in operating our business and delivering services to you, including:

  • SMS Platform Providers: We use GoHighLevel and related telecommunications services solely to deliver text messages to you. These providers are contractually obligated to protect your information and may not use it for any other purpose.
  • Technology Service Providers: Website hosting, email delivery, and customer relationship management systems that support our business operations.

These service providers have access to personal information only as necessary to perform their functions and are obligated to maintain confidentiality and security.

Legal Disclosures

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Access controls limiting who can view your information
  • Regular security audits and system monitoring
  • Secure authentication protocols
  • Employee training on data protection practices

While we use commercially reasonable efforts to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but remain committed to protecting your data using industry best practices.

Data Retention

We retain your personal information for as long as:

  • You remain an active client or subscriber to our services
  • Necessary to fulfill the purposes outlined in this Privacy Policy
  • Required by applicable laws, regulations, or legal obligations

You may request deletion of your personal information at any time by contacting us using the information provided in the Contact section. Upon receiving a valid deletion request, we will delete your information within 30 days, except where retention is required by law or for legitimate business purposes (such as completing transactions or resolving disputes).

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from SMS messages or marketing communications
  • Data Portability: Request transfer of your data to another service provider
  • Withdrawal of Consent: Withdraw consent for data processing where consent was the basis for collection

To exercise any of these rights, please contact us using the information provided in the Contact section below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

Third-Party Links

Our website and communications may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the “Last Updated” date at the top of this policy
  • Post the revised policy on our website
  • For significant changes, provide additional notice via email or SMS to active subscribers

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Simpson Executive Coaching
Orem, Utah

Website: https://simpsonexecutivecoaching.com
Contact Form: https://simpsonexecutivecoaching.com/contact-me/

For privacy-related inquiries, data requests (access, correction, deletion), or to opt out of SMS communications, please use the contact methods above. We will respond to all requests within 30 days.

SMS Terms and Conditions

Program Description

Simpson Executive Coaching offers an SMS text messaging program to provide clients and subscribers with:

  • Appointment reminders and scheduling updates
  • Executive coaching resources and business development tips
  • Service announcements and program information
  • Customer support and care communications
  • Occasional promotional offers related to our coaching and consulting services

Message Frequency

Message frequency varies depending on your interaction with our services. You may receive up to 4-8 messages per month. Frequency may increase during active coaching engagements or promotional periods.

Cost and Charges

There is no additional charge from Simpson Executive Coaching to receive our SMS messages. However, message and data rates from your mobile carrier may apply. Please check with your carrier for details about your messaging plan.

Opt-In Consent

By providing your mobile phone number through our website form at https://simpsonexecutivecoaching.com/contact-me/ and completing the opt-in process, you expressly consent to receive recurring SMS messages from Simpson Executive Coaching at the phone number provided.

Consent is not a condition of purchasing any goods or services from Simpson Executive Coaching. You may opt out at any time without affecting your ability to receive our coaching and consulting services through other communication channels.

How to Opt Out

To stop receiving SMS messages from Simpson Executive Coaching:

  • Reply STOP, UNSUBSCRIBE, OUT, CANCEL, or QUIT to any message
  • We will send you a confirmation message confirming your opt-out
  • You will no longer receive messages unless you opt in again

Help and Support

For assistance with our SMS program:

Carrier Liability and Delivery

Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on factors including network availability, device compatibility, and carrier systems. Simpson Executive Coaching is not responsible for messages that are blocked, delayed, or not delivered due to carrier or device issues.

Supported Carriers

Our SMS program is supported by major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and most other carriers. If you experience issues receiving messages, please contact your carrier or reach out to us using the contact information provided above.

Age Restriction

You must be 18 years of age or older to participate in our SMS program. By opting in, you certify that you are at least 18 years old.

Privacy Policy

For information about how we collect, use, and protect your personal information, including your phone number, please review our Privacy Policy at https://simpsonexecutivecoaching.com/privacy-policy/ or see the Privacy Policy section above.

Changes to Terms

We may modify these SMS Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued participation in our SMS program after changes constitutes acceptance of the modified terms.

User Conduct

You agree to use our SMS program for lawful purposes only. You may not:

  • Use the service to send spam or unsolicited messages
  • Attempt to disrupt or interfere with the service
  • Share or distribute messages in violation of our terms
  • Use the service for fraudulent or illegal activities

Limitation of Liability

Simpson Executive Coaching provides SMS services on an “as-is” basis without warranties of any kind, express or implied. We are not liable for any damages, losses, or injuries arising from your use of or inability to use our SMS service, including but not limited to delays, non-delivery, or technical issues.

Governing Law

These Terms and Conditions are governed by the laws of the State of Utah, without regard to conflict of law principles.